10 Preschool information Keeping you in the loop Daily communication is encouraged through discussion with educators about your child’s day. We will also communicate with you through: newsletters parents meetings ongoing notes of your child’s learning and development. Meetings Meetings will be offered throughout the year to provide a forum for families and staff to discuss the educational components of our programs. Late collection All children must be collected no later than the preschool’s specified closing time. Please contact the preschool immediately if you think you will be late. A late fee applies for repeat occurrences. Complaints management SDN is committed to the fair and effective resolution of any complaints you may have. If you have any concerns, please do not hesitate to discuss them with your Preschool Director. For your further information, SDN has a Complaints Management Policy which can be found on our website or at your preschool.