3 What we believe 3 Welcome! 4 All in a day Arrival and departure 6 Sensory and emotional awareness 6 Emergency contacts 6 Your child’s routine Structure 8 Nutrition and food 8 What to bring What your child needs to bring 10 Celebrations 10 SDN Beranga processes Keeping you in the loop 12 Late collection 12 Complaints management 12 Meetings 13 Health Immunisation 14 Sick children 14 Medication 14 Non-smoking environment 14 Treatment of fever 15 Fees and charging Bond payment 16 Fees payment 16 Financial hardship 16 Withdrawal 16 NDIS and our children’s therapies team 16 Our therapists 17 Your SDN Beranga team Children’s wellbeing, learning and development 18 Transitions Transitioning out of SDN Beranga 20 Supporting the transition to school 20 About SDN Children’s Services Who we are 22 What we do 22 What we believe: our philosophy 23 Head office details back page Contents Our vision for the world Our vision is for an equitable world where all children thrive. Our purpose We’re here to promote and enhance the wellbeing, learning and development of children in inclusive environments. Our values In carrying out our mission we commit ourselves to being: trustworthy and reliable inclusive and respectful creative and innovative. We believe that we live in an inter-dependent world, where we all belong and are enriched by each other’s contributions. They say it takes a village to raise a child, and this notion lays the foundations for our approach to children’s education and care, and for how our centres interact with their communities.