6 Arrival Children must be signed into and out of the centre by an adult over 18 years old. Signing in and out is very important as a security check for attendance and in case the centre needs to be evacuated. When you drop off your child, we ask that you bring them into the centre so you can be greeted by a staff member, who will be able to share information and let you know about daily happenings. Departure At the end of the day children can only be taken home by a person who has been nominated on your child’s Enrolment Record. If an unauthorised person arrives to collect your child they will not be able to take your child out of the centre. Please advise staff in writing if someone else is collecting your child. The person collecting your child will be asked to produce identification. Late collection All children need to have been collected no later than the centre’s specified closing time. Please contact your centre immediately if you think you will be late. A fee applies for late collection. My Family Lounge A free app to store emergency contacts and book casual days Please make sure your emergency contacts are reliable, close to your child’s centre, and that their phone numbers are up to date so that they can be contacted quickly in an emergency. The easiest way to do this is through the My Family Lounge app, which is free to download. You can also book casual days at your child’s centre, and notify your centre of holidays or away days through the My Family Lounge app. All in a day — important information