The information in this document is about the provision of our services. When you sign our SDN Service Agreement this document applies as part of our Agreement with you. Some of the terms of this agreement are set by the NDIA. These change from time to time. When they change we will always let you know.

Important information is outlined in your NDIS Services Agreement, such as:

• What you need to do 
• What we will do
• Managing funding and payment 
• How we manage appointments and cancellations 
• General conditions and definitions 
• Payment schedules 
• How to contact SDN

Please read about your NDIS Service Agreement in more detail here.