Links to our policies and procedures

SDN’s policies and procedures, including their associated documents, serve as our organisation’s reference for decision-making, service implementation and as evidence of compliance to relevant legislation, regulations and quality/best practice standards. If you would like a copy of any of SDN’s policies, please speak with your centre director or service manager. The following policies, procedures and standards may also provide you with helpful information about our services and operations. Read about our policies here.

Aboriginal and Torres Strait Islander Engagement

Acceptance and Refusal of Authorisations

Administration of Medication to Children

Arrival, Departure and Late Collection of Children

Child Protection

Child Incident, Injury, Trauma, and Illness

Children with Medical Conditions

Code of Conduct and Disclosure of Interests Policy

Code of Conduct for Service Users

Communication with Families

Complaints Management

Determining the Responsible Person

Emergency Prepardness

Enrolment, Orientation and Transition into SDN Services

Excursions, Incursions and Regular Outings

Fee Charging and Collection for SDN Children’s Education and Care Centres

Fee Charging and Collection for SDN Children’s Therapies

First Aid

Infectious Diseases

Interactions with Children

NDIS Code of Conduct

About your NDIS Service Agreement


Photo and video consent information

Priority of Access to services

Privacy and Protection of Information

Providing a Child Safe Physical Environment

Separated Parents – Access to Information

Rest and Sleep

UV (Sun) Protection

Volunteer Management

Water Safety

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