Links to our policies and procedures

SDN’s policies and procedures, including their associated documents, serve as our organisation’s reference for decision-making, service implementation and as evidence of compliance to relevant legislation, regulations and quality/best practice standards. If you would like a copy of any of SDN’s policies, please speak with your centre director or service manager. The following policies, procedures and standards may also provide you with helpful information about our services and operations. Read about our policies here.

Commonly accessed policies and procedures:

• Administration of Medication to Children
• Arrival, Departure and Late Collection of Children
• Children with Medical Conditions Policy
• Children with Medical Conditions Procedure
• Child Protection
• Child Incident, Injury, Trauma, and Illness
• Complaints
• Rest and Sleep
• Infectious Diseases

All other policies and procedures:

• Aboriginal and Torres Strait Islander Engagement
• Acceptance and Refusal of Authorisations
• Code of Conduct and Disclosure of Interests Policy
• Code of Conduct for Service Users
• Communication with Families
• Determining the Responsible Person
• Emergency Preparedness
• Enrolment, Orientation and Transition into SDN Services
• Excursions, Incursions and Regular Outings
• Fee Charging and Collection for SDN Children’s Education and Care Centres
• Fee Charging and Collection for SDN Children’s Therapies
• First Aid
• Interactions with Children
• NDIS Code of Conduct
• About your NDIS Service Agreement
• Nutrition
• Photo and video consent information
• Priority of Access to services
• Privacy and Protection of Information
• Providing a Child Safe Physical Environment
• Separated Parents – Access to Information
• UV (Sun) Protection
• Volunteer Management
• Water Safety